System Reports

Administration reports offer management reports for system administrators.

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POI

POI report displays a list of all POIs & geofences belonging to the selected organization, cluster, or group as defined in the system. The report includes type, status, and location.

The report can be run on the unit, group, cluster, or all organization

The data displayed is updated to the moment the report is run

Contact

The contacts report displays a list of all contacts assigned to the system including assigned units and groups.

The report can be run on the unit, group, cluster, or all organization

The data displayed is updated to the moment the report is run

Service Log

The service Log report displays a log of comments created during the selected period.

The report can be run on the unit, group, cluster, or all organization

The report can run from one day to 3 months

NOC Report

The NOC report provides detailed information about alerts configured and displayed by the NOC solution. For more information about the NOC report, please refer to the following document.

Limitations:

The report can be run on the unit, group, cluster, or all organization

The report can run from one day to 4 months

Availability

Description

Availability

Description

Alarm Name

Name of the alarm that appeared in the NOC solution

Alarm Activation Time

The first time that the alarm appears in the NOC solution

Alarm Deactivation Time

The time that the system/user deactivates the alarm in the NOC solution

Alarm Ticket Number

The number of the ticket that has opened by the system/user in the NOC solution

NOC Alarms additional fields:

Field Name

Description

Field Name

Description

Alarm Id

The alarm ID as configured in the NOC solution

Alarm Category Name

The category of the alarm as configured in the NOC solution

Alarm Acknowledge Time

The time that the system/user acknowledged the alarm in the NOC solution

Alarm Closing Time

The time that the system/user closed the alarm in the NOC solution

Alarm Ticket Time Stamp

The tenant’s name is related to the alarm. This file will display only the tenants that the user has permission to see

 

 

Alarm Category Type

One of two results will be returned by this field:

  • Normal – An alert that is displayed only within the NOC application

  • Alarms Status – This alert will be displayed in both the NOC and the COLOCATION NOC

 

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