NOC Reports
This feature is available only to organizations with a Gold license.
The NOC report provides detailed information about alarms configured and displayed by the NOC application.
The alarm time in the NOC report is in UTC ±. The time defined in the organization's settings.
NOC Report Templates
Template Name | Included Fields |
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Alarms Tracker Report |
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Alarms Detailed Log
Starting November 16, 2025, the NOC “Alarms Detailed Log” report will retain only six months of historical data.
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Alarms Status Report |
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Full NOC Report Fields
Field Name | Description |
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Alarm Name | Name of the alarm that appeared in the NOC solution |
Alarm Activation Time | The first time that the alarm appears in the NOC solution |
Alarm Deactivation Time | The time that the system/user deactivates the alarm in the NOC Application |
Alarm Ticket Number | The number of the ticket that has opened by the system/user in the NOC Application |
Alarm Criticality | The field displays the criticality level of the NOC alarm |
Alarm Id | The alarm ID as configured in the NOC Application |
Alarm Category Name | The category of the alarm as configured in the NOC Application |
Alarm Acknowledge Time | The time that the system/user acknowledged the alarm in the NOC Application |
Alarm Closing Time | The time that the system/user cleared the alarm in the NOC Application |
Alarm Ticket Time Stamp | The tenant’s name is related to the alarm. This file will display only the tenants that the user has permission to see |
Alarm Category Type | One of two results will be returned by this field:
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