Error Response Codes

Common Error response has the following format & parameters:

{ "MaxGmtUpdateTime": null, "CommonResult": { "ResultDescription": "invalid user credentials", "ResultCode": 1000, "DataSet": [] } }

Result Codes

Code

Description

Code

Description


1

It appears that the organization license type is insufficient, which means that it needs to be upgraded to Gold or Platinum license.
License Plan Type

-1

General Error

1000

Invalid user credentials

1100

Missing input parameters

1101

Request rejected - too many requests

Result Descriptions

Code

Return Value

Code

Return Value

1

error - org license type is insufficient

Code

Return Value

Code

Return Value






-1

error - request failed [internal-code:X]

error - request failed [internal-code:5]

error - request timeout [internal-code:X]

error - request fields not found [internal-code:X]

error - internal error [internal-code:X]

error - method is not available

error - invalid events request

error - calculated fields are not supported at the SDK service

Code

Return Value

Code

Return Value




1000

error - internal user validation failed[internal-code:X]

error - user rejected [internal-code:X]

error - internal error [internal-code:X]

error – user no allowed assets

error - user invalid authorization

error - user invalid source IP
(The IP address will be displayed in the error message)

Code

Return Value

Code

Return Value


1100

error - missing input parameter

error - missing time parameter

Code

Return Value

Code

Return Value

1101

error - too many requests