CE Transducer CE42CT Troubleshooting

Power Troubleshooting

How to Detect the Fault?

Fault Description

Troubleshooting Steps

How to Detect the Fault?

Fault Description

Troubleshooting Steps






There is no blinking of the power red LED

 






When the meter is connected to the power source, it does not receive any power

  1. Make sure the positive wire is connected to pin 1 and the negative wire is connected to pin 2.

  2. Make sure the power supply is 12 volts DC.

  3. On the AC meter side, make sure the cable is not broken.


Power Center Communication Troubleshooting

How to Detect the Fault?

Fault Description

Troubleshooting Steps

How to Detect the Fault?

Fault Description

Troubleshooting Steps






















The AC meter connection state is “No Connection”

 

 




























Elara connected but the AC meter displayed “No connection”

  1. The AC meter's LEDs should be blinking and the power supply should be on.

  2. Check that RS485 A and RS485 B cables are connected correctly (RS485 A = pin 14, RS485 B = pin 15).

  3. Ensure the communication cables (RS-485) is in good condition and not broken or overly long (up to 15 meters).

  4. Make sure the baud rate of the meter is 19200 and the device ID is according to your wiring diagram.

     

  5. Verify that Port 1 on the Elara is “host”.


Negative Current & Power Factor Troubleshooting

How to Detect the Fault?

Fault Description

Troubleshooting Steps

How to Detect the Fault?

Fault Description

Troubleshooting Steps

 

 

The Current & Power factors are negative

 










A negative reading is obtained because the power source cable passes through the current ring in the wrong direction

  1. As shown in the picture below, make sure the phase direction is correct

     


Wrong Voltage Troubleshooting

How to Detect the Fault?

Fault Description

Troubleshooting Steps

How to Detect the Fault?

Fault Description

Troubleshooting Steps






The voltage reading is higher than allowed









The phases cables of the AC ring connected to the wrong pins in the AC meter

  1. Verify you connect the cables from the CT ring to the AC meter according to the relevant phases.

    Pin 4 > Phase 1 Current [+] > Red cable
    Pin 5 > Phase 1 Current [-] > Black cable
    Pin 6 > Phase 2 Current [+] > Red cable
    Pin 7 > Phase 2 Current [-] > Black cable
    Pin 8 > Phase 3 Current [+] > Red cable
    Pin 9 > Phase 3 Current [-] > Black cable