Installation Process Outline
The Installation Process Outline provides a structured approach to deploying Galooli solutions efficiently and effeהSCOPEctively. It includes key steps for hardware installation, system configuration, and validation to ensure seamless integration and optimal performance. This document serves as a guide for installers and service providers to follow best practices and maintain system reliability.
Introduction
Hardware (HW) installation is a unique and critical phase in deploying the Galooli solution. Unlike the ongoing remote use of the Galooli solution via web-based or mobile applications, installation is a one-time, on-site process. This phase is vital for ensuring reliable data collection and analysis from connected assets, which is key to the effective use of the Galooli solution. A successful installation helps prevent unnecessary delays and expenses, while also showcasing Galooli’s agnostic capability to connect and retrieve telemetric data from any type of device.
Goal
This document outlines the installation process of the Galooli solution, dividing it into three primary phases:
Pre-installation
The pre-installation phase is crucial for establishing the foundation for a successful deployment of the Galooli solution. This phase has two primary objectives:
A) To provide Galooli’s customers and partners with comprehensive information about the installation process, ensuring that all parties are well-informed and thoroughly prepared.
B) To gather detailed information from Galooli’s customers and partners regarding their technical requirements and any constraints that might affect the installation.
This collaborative approach promotes transparency, allowing all stakeholders to clearly understand the process and reducing the risk of unexpected delays or complications.
During the pre-installation phase, Galooli and its stakeholders focus on several key areas:
Scope: Define the total number of sites to be installed. This involves a detailed assessment of the project’s scale to ensure proper planning and resource allocation.
Site Layouts:
Identify the types of assets to be connected, including specifics on power flow, communication channels, and physical connections:
(Download before usage)
Based on the information provided by the client in the Site Survey Form and the Physical Site Survey, the Galooli team will assess the complexity of each site’s installation, categorizing it into one of three predefined levels:
Scope 1: Simple installations with minimal complexity.
Scope 2: Installations of medium complexity requiring moderate effort.
Scope 3: Advanced installations with significant complexity and challenges.
Pricing: Discuss and finalize the costs associated with both essential and optional hardware (HW) and consumables.
Personnel: Outline the scope and structure of the installation teams.
Training: Define responsibilities, materials, and timelines for training the installation team.
Tools: Specify the necessary installation tools, and specialized equipment.
Consumables: Identify the consumables required for the installation.
Assumptions: Clarify key assumptions related to installation times, team requirements, warehousing, and customer and partner responsibilities.
Technical Booklet
The Technical Booklet is a mandatory installation reference prepared by Galooli for each project or site scope. It consolidates all relevant technical details required for installation, including wiring diagrams, power flow, communication interfaces, device layouts, and configuration guidelines. The booklet serves as the primary on-site reference for technicians during installation and configuration, ensuring consistency, accuracy, and alignment with Galooli standards. It is reviewed during training and used throughout the installation process to validate correct connections, configurations, and system setup.
Defaulted Technical Booklet
Logistics
The logistics phase includes formal coordination and confirmation with the customer prior to shipment. This step ensures that the customer’s final purchase order is approved, shipping details (including delivery address, contact person, and phone number) are verified, and all commercial documentation (such as the Commercial Invoice) is confirmed. The shipment method, estimated time of departure (ETD), and any special requests are validated in advance. Once approval is received, the goods are shipped, and the customer is provided with a tracking number and ongoing status updates until delivery.
Email Order Approval Example:
“Dear XXX
We are pleased to receive your order from Galooli.
My name is XXXX, and I will serve as your point of contact for any logistics-related issues.
Regarding order POXXXXX, I would like to verify the following information with you:
Customer's purchase order attached is the final one.
Ship mode will be by DHL.
The Address in the attached CI is correct.
Please provide Contact name & Phone#
COC is not required.
Special requests.
ETD (Estimated Time of Departure) for POXXXXX is XX.XX.XX.
Please check & approve to ship the goods with the attached CI.
You will receive a tracking number and link for tracking.
All progress will be communicated to you as soon as possible.
XXX.”
Installation Dashboard
Galooli presents this dashboard to the customer/partner during the pre-installation phase. It serves as a clear reference point, summarizing essential details such as project scope, site breakdown by scope, and installation timeframes. The dashboard aims to assist stakeholders in grasping the overall extent of the project and planning the next steps toward installation and execution.