The Installation Process Outline provides a structured approach to deploying Galooli solutions efficiently and effeהSCOPEctively. It includes key steps for hardware installation, system configuration, and validation to ensure seamless integration and optimal performance. This document serves as a guide for installers and service providers to follow best practices and maintain system reliability.

Introduction  

Hardware (HW) installation is a unique and critical phase in deploying the Galooli solution. Unlike the ongoing remote use of the Galooli solution via web-based or mobile applications, installation is a one-time, on-site process. This phase is vital for ensuring reliable data collection and analysis from connected assets, which is key to the effective use of the Galooli solution. A successful installation helps prevent unnecessary delays and expenses, while also showcasing Galooli’s agnostic capability to connect and retrieve telemetric data from any type of device. 

Goal 

This document outlines the installation process of the Galooli solution, dividing it into three primary phases:  

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Pre-installation

The pre-installation phase is crucial for establishing the foundation for a successful deployment of the Galooli solution. This phase has two primary objectives: 

A) To provide Galooli’s customers and partners with comprehensive information about the installation process, ensuring that all parties are well-informed and thoroughly prepared. 

B) To gather detailed information from Galooli’s customers and partners regarding their technical requirements and any constraints that might affect the installation. 

This collaborative approach promotes transparency, allowing all stakeholders to clearly understand the process and reducing the risk of unexpected delays or complications. 

During the pre-installation phase, Galooli and its stakeholders focus on several key areas: 

• Scope: Define the total number of sites to be installed. This involves a detailed assessment of the project’s scale to ensure proper planning and resource allocation. 

• Site Layouts: 

  • Identify the types of assets to be connected, including specifics on power flow, communication channels, and physical connections: 

    • (Download before usage)

    • Site Survey

  • Based on the information provided by the client in the Site Survey Form and the Physical Site Survey, the Galooli team will assess the complexity of each site’s installation, categorizing it into one of three predefined levels:

  • Scope 1: Simple installations with minimal complexity. 

  • Scope 2: Installations of medium complexity requiring moderate effort. 

  • Scope 3: Advanced installations with significant complexity and challenges. 

• Pricing: Discuss and finalize the costs associated with both essential and optional hardware (HW) and consumables.  

• Personnel: Outline the scope and structure of the installation teams. 

• Training: Define responsibilities, materials, and timelines for training the installation team.  

• Tools: Specify the necessary installation tools, and specialized equipment.  

• Consumables: Identify the consumables required for the installation.  

• Assumptions: Clarify key assumptions related to installation times, team requirements, warehousing, and customer and partner responsibilities.  

Technical Booklet

The Technical Booklet is a mandatory installation reference prepared by Galooli for each project or site scope. It consolidates all relevant technical details required for installation, including wiring diagrams, power flow, communication interfaces, device layouts, and configuration guidelines. The booklet serves as the primary on-site reference for technicians during installation and configuration, ensuring consistency, accuracy, and alignment with Galooli standards. It is reviewed during training and used throughout the installation process to validate correct connections, configurations, and system setup.

Defaulted Technical Booklet

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Logistics

The logistics phase includes formal coordination and confirmation with the customer prior to shipment. This step ensures that the customer’s final purchase order is approved, shipping details (including delivery address, contact person, and phone number) are verified, and all commercial documentation (such as the Commercial Invoice) is confirmed. The shipment method, estimated time of departure (ETD), and any special requests are validated in advance. Once approval is received, the goods are shipped, and the customer is provided with a tracking number and ongoing status updates until delivery.

Email Order Approval Example:

“Dear XXX

We are pleased to receive your order from Galooli.

My name is XXXX, and I will serve as your point of contact for any logistics-related issues.

Regarding order POXXXXX, I would like to verify the following information with you:

• Customer's purchase order attached is the final one.

• Ship mode will be by DHL.

• The Address in the attached CI is correct.

• Please provide Contact name & Phone#

• COC is not required.

• Special requests.

ETD (Estimated Time of Departure) for POXXXXX is XX.XX.XX.

Please check & approve to ship the goods with the attached CI.

You will receive a tracking number and link for tracking.

All progress will be communicated to you as soon as possible.

XXX.”

Installation Dashboard

Galooli presents this dashboard to the customer/partner during the pre-installation phase. It serves as a clear reference point, summarizing essential details such as project scope, site breakdown by scope, and installation timeframes. The dashboard aims to assist stakeholders in grasping the overall extent of the project and planning the next steps toward installation and execution.

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Estimated Installation Time by Scope  

Installation

The installation phase focuses on the essential on-site activities required to ensure that all physical components are correctly installed and fully operational. This phase is critical for establishing the infrastructure required for the Galooli solution to function effectively.

1. Configuration Form
   Galooli provides a pre-built Configuration Request Form that includes all relevant fields for collecting site configuration and installation data, without the need to create or edit a form in Jotform.
   The form is completed by the on-site technicians and is used to capture technical site details, connected devices, and power infrastructure information. It serves as a centralized input for system configuration and preparation.

Configuration Form

2. Installation Form
   This form is completed by the on-site Installation Team to document the installation process and confirm that all required installation tasks have been performed successfully.

Installation Form

3. Checkout Form
   The Checkout Form confirms the successful completion of the installation process before leaving the site. The form is typically submitted by the technician’s back-office team and must be completed before the site can be released. As part of the Checkout process, the site must not be left until approval is received. In parallel, the Galooli Global NOC verifies the installation in accordance with Galooli procedures.

Checkout Form

4. Global NOC Approval
   The Global NOC monitors and validates each of the three installation stages listed above.
   The average approval time is up to 15 minutes, during which the technician is required to remain on site until confirmation is received.

Step-By-Step Installation Guide

This document covers a generic and simplified installation process.
Any components, procedures, or scenarios that are not explicitly described here—such as generators, batteries, and Free Cooling systems—are documented separately and have dedicated references in the Galooli Knowledge Base (KB).

Post-installation

The post-installation phase focuses on verifying the successful completion of the installation and ensuring that data from the connected assets is being transmitted seamlessly to the Galooli Cloud. This phase also involves any necessary troubleshooting and final adjustments to maintain ongoing reliability and optimal system performance. The phase concludes with the customer’s approval, confirming that data streaming and validity meet the required standards. 

• Data Accuracy Validation: A data "sanity check" must be performed within 24-48 hours after installation, in coordination with back-office and/or NOC personnel, to validate the integrity and accuracy of the data.
  
  

• Customer Approval: The installation process is only considered complete upon receiving formal written confirmation from the customer’s Project Manager, confirming their satisfaction with the installation. 
  
  

• Value Reports: After validation and customer approval, Value Reports are generated to present initial insights and confirm the operational value of the Galooli solution.

Scope Definitions  

The charts below for each site scope are provided for illustration purposes only. The actual layout, including power flow, communication channels, and physical connections, may vary based on changing circumstances and site-specific requirements. 

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Estimated Installation Times  

Below are estimated installation times per device and site scope.
Actual installation times may vary depending on site conditions and the experience and availability of the installation team.