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In order to access the various menus in the "NOC" solution, the user must have at least "Read-only" permissions. The user will be able to see only the "NOC" solutions icon without those minimum permissions.

 

Permission Name

Permission Purpose

Platforms where changes are reflected

 


Permission level

Disabled - The user will not be able to access the NOC solution

 

 

 

NOC

Read Only - The user will be able to access the NOC solution and fully view all the alerts. The configuration tab will show but the user will not be able to change any detail. the user will not be able to clear nonactive alarms.

Edit - The user can open a ticket and clear :

  • Clear non-active alarms

  • Acknowledge alarms

  • Open a ticket

  • Add remarks

Full - The user will be able to make changes through the configuration tab

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