Whenever a summary report that should logically display data is run, the displayed data is zero.  | To determine the specific day when the issue occurred, run the same summary report with the “Data Aggregation” set to "daily".
Following the identification of a problematic day, you should prepare a detailed report on a particular day and specific unit. A detailed field must be located on which the summary field that returned the result 0 in the original report was based.
To determine which summary field is based on which detailed field, please refer to this link.
In the event that there is data in the detailed report but not in the summary, please open a ticket with the specific example and specify whether it is a specific unit/group of units or the entire organization as well as whether it is one summary field, multiple summary fields, or all summary fields.
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