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Common Error response has the following format & parameters:

Code Block
{
  "MaxGmtUpdateTime": null,
  "CommonResult": {
    "ResultDescription": "invalid user credentials",
    "ResultCode": 1000,
    "DataSet": []
  }
}

Available Error codes/descriptions

General

...

Result Name

...

Result Description

...

Result Code

...

request failed

...

request timeout

...

Result Name

...

Result Description

...

Result Code

...

Missing_input_parameter error

...

missing input parameter

...

1100

User

...

Result Name

...

Result Description

...

Result Code

...

internal user validation failed

...

user rejected

...

user no allowed assets

...

user invalid authorization

...

user invalid source IP

...

internal error

Interval

...

Result Name

...

Result Description

...

Result Code

...

Request_rejected_too_many_requests error

...

too many requests

...

1101

Time Required Reports

...

Result Name

...

Result Description

...

Result Code

...

Missing_input_parameter error

...

missing time parameter

...

1100

Detailed Report Request for an Un-authorized Organization

...

Result Name

...

Result Description

...

Result Code

...

General_Error

...

method is not available

...

1-

Event Request Error

...

Result Name

...

Result Description

...

ResultCode

...

invalid events request

...

request fields not found

...

request failed

...

User_Invalid_Credentials error

...

internal user validation failed

...

1000

...

User_Invalid_Request_Parameters error

...

parameters are not allowed for user

...

Result Codes

Code

Description


1

It appears that the organization license type is insufficient, which means that it needs to be upgraded to Gold or Platinum license.
License Plan Type Policy

-1

General Error

1000

Invalid user credentials

1100

Missing input parameters

1101

Request rejected - too many requests

Result Descriptions

Code

Return Value

1

error - org license type is insufficient

Code

Return Value






-1

error - request failed [internal-code:X]

error - request failed [internal-code:5]

error - request timeout [internal-code:X]

error - request fields not found [internal-code:X]

error - internal error [internal-code:X]

error - method is not available

error - invalid events request

error - calculated fields are not supported at the SDK service

Code

Return Value




1000

error - internal user validation failed[internal-code:X]

error - user rejected [internal-code:X]

error - internal error [internal-code:X]

error – user no allowed assets

error - user invalid authorization

error - user invalid source IP
(The IP address will be displayed in the error message)

Code

Return Value


1100

error - missing input parameter

error - missing time parameter

Code

Return Value

1101

error - too many requests