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In order for For your form integrate integrates with the Galooli solution, the fields in the form should be written down in a specific way which will be detailed in the following steps:

  1. Create a new form in your JotForm platform and add all the rekevant relevant fields that you need

  2. In addition to the fields you have built, the form must include the following fields in order to perform the integration:

  • Organization ID

  • Unit ID (gateway id) or Asset ID (internal organization number). It is mandatory to use at least one of the fields

  • Submit Email

  • Confirmation Email

  • Form name

2 3. Edit the names of those required fields in the output email notification as follows:

...

  • Locate the required fields and change the names of the field as follows:

    Organization ID = KEY-SYS.ORGID
    Unit ID or Asset ID = KEY-SYS.DEVICEID or SITEID (It is mandatory to use at least one of the fields)
    Technician Email = KEY-SYS.SUBMIT.EMAIL
    Confirmation Email = KEY-SYS.COMFIRM.EMAIL
    Form name = KEY-FORM.NAME

...

3 4. Save the changes

4. Go back to your form and add any other desired fields

5. Send the form to the technician 6. After the technician fill in the form and submit it, all the information from the form appear in the
Customer Portal. The information can be easily sorted and filtered.

...

6. In case you want to use the editing options you must first make sure that the fields that will be in use,
do indeed support this feature. To do this, enter the API Marketplace >> select the fields that interest
you >> click on “Forms Gate” and then you will see which fields support the Forms Gate feature and
which isn’t.

...

7. Copy to the relevant fields and edit the names of those required fields in the output email notification as you did in paragraph 3

8. To use the editing options via the form, the representative responsible for the process in your organization must approve the edit through the Customer Portal.

...

9. Logout in login back to the system to see the changes in the gateway