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Read-only category - A user can make a new or existing category as a read-only category means, that . The read-only category can be used for view purposes and it will not be possible to acknowledge the alarmalarms, open a ticket or add a comment.
This feature was created as a solution for users who create specific categories with some alerts specifically dedicated to them. If those alerts already exist in other categories, this situation can generate unwanted duplicate tickets. This solution prevents the opening of unnecessary double ticketstickets, or add comments.