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  1. First of all, check the spam folder in your email. if If the message is not there continue to the next section

  2. Open the Spaces website, log in, go to “Customers Portal”, then “Access and Security", and finally “Blacklist Removal”. Enter the email address that suspects to be found in the black listyou suspect was added to the blacklist.

  3. If the email is found on our black listblacklist, then you can see the reason and remove the address from the black listblacklist. It is important to contact your IT department, for the purpose of understanding why the address goes to the blacklist in the first place.
    The
    An email address that has been blacklisted 10 times, can only be released by Galooli Galooli’s support team.


    If the address is not found in on the black list blacklist then you should contact your IT support.