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Colocation NOC

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The Colocation NOC solution is designed for organizations that manage multiple sites and host several colocation companies on each site. The solution allows the organization to control the data each colocation company can see per site. This way the organization does not expose all of the available data to all colocation companies on the site.

Use case

TowerCo wants to provide better service to their clients and let them know if something is wrong with the sites but at the same time, TowerCo wishes not to expose all of the available site data. This is why the end clients do not have access to Galooli’s main software platforms. The Colocation NOC dashboard is only showing digital flags, and alarms and this way does not expose sensitive information. In addition, the end clients will see alarms only in the sites they are hosted in, meaning, if the end client is X and in one of the sites there is an active alarm but tenant X is not on that site, Tenant X will not see the site on the alarm status dashboard.

Display General Information

In order to use the Colocation NOC solution just open the “Customers Apps” solution and choose “Colocation NOC”. The app will be similar to the NOC table display

  • Site name - The unit name in the system

  • Tenant’s site id - Represents the specific site id that the tenant set on this site. The tenant can see data only about their self

  • Session start time and last alarm time - The time when the unit was added to the list and the last time any of the alarms were activated on the site

  • Tenant Meter Disconnected - An indication that a meter of a particular tenant is disconnected

  • The alarms that will be shown will be the alarms that were defined through the NOC category configuration with one exception - NOC alarms LVD and PLD will be migrated to 1 alarm called DC available

  • NOC functions like acknowledgment, tickets, etc are not available through this app, it is only for display purposes

  • Alarms display order is that the latest alarm at the top of the list

View Permissions

Please contact support to open specific view permissions.

Alarm Configuration

  1. The NOC system should be active in the organization

  2. Create a new dedicated category with the desired alarms. The category should be created on NOC and configured as alarm status

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