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Error Response Codes

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Common Error response has the following format & parameters:

{
  "MaxGmtUpdateTime": null,
  "CommonResult": {
    "ResultDescription": "invalid user credentials",
    "ResultCode": 1000,
    "DataSet": []
  }
}

Result Codes

Code

Description


1

It appears that the organization license type is insufficient, which means that it needs to be upgraded to Gold or Platinum license.
License Plan Type Policy

-1

General Error

1000

Invalid user credentials

1100

Missing input parameters

1101

Request rejected - too many requests

Result Descriptions

Code

Return Value

1

error - org license type is insufficient

Code

Return Value






-1

error - request failed [internal-code:X]

error - request failed [internal-code:5]

error - request timeout [internal-code:X]

error - request fields not found [internal-code:X]

error - internal error [internal-code:X]

error - method is not available

error - invalid events request

error - calculated fields are not supported at the SDK service

Code

Return Value




1000

error - internal user validation failed[internal-code:X]

error - user rejected [internal-code:X]

error - internal error [internal-code:X]

error – user no allowed assets

error - user invalid authorization

error - user invalid source IP

Code

Return Value


1100

error - missing input parameter

error - missing time parameter

Code

Return Value

1101

error - too many requests

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