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• On-premises training at client locations

• Training at Galooli support centers

• Remote online sessions for technical and sales-oriented skills

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• Remote Technical & Sales Training: Targeted sessions focused on designed to develop specific technical and sales skills, featuring official certification programs for installers.

• Knowledgebase Access: Full access to Galooli’s Knowledgebase Portal, including user guides, “how-to” articles, and a repository of best practices.

• Public Webinars: Participation in Galooli-hosted webinars on current topics and updates.

• On-Site Training: Available as per agreement, providing a hands-on experience.

• Technical Ticketing Access: For prompt responses to technical queries.

Training Eligible Participants

• Remote Technical & Sales Training: Targeted sessions focused on specific technical and sales skills.

• Knowledgebase Access: Full access to Galooli’s Knowledgebase Portal, including user guides, “how-to” articles, and a repository of best practices.

• Public Webinars: Participation in Galooli-hosted webinars on current topics and updates.

• On-Site Training: Available as per agreement, providing a hands-on experience.

• Technical Ticketing Access: For prompt responses to technical queries.

Note: Eligibility is contingent upon accounts being in good standing, with no pending debts to Galooli.

Trainings Terms

The following terms govern Galooli’s training programs:

• Training Duration: The duration will be determined based on the specific needs of the participants and Galooli’s available resources.

• Training Preparation:

  • Prior to training, participants should provide a list of requested topics, existing challenges, and objectives.

  • Specify the required assets for any installation demonstrations, including their location and proximity to the central office.

  • Outline any special equipment requirements or shortages.

  • Identify a Point of Contact (POC) for training coordination.

Trainings Agenda

The training agenda for clients includes both onboarding and ongoing training sessions. Below, the various training programs are detailed according to the type of training:

Onboarding

• Sales Training
  Focused on equipping sales teams with the knowledge and skills to effectively present and sell Galooli's solutions. Includes an overview of key features, unique selling points, and strategies to address client needs.

• Software High-Level Introduction Training
  Provides a comprehensive introduction to Galooli's software solutions, highlighting the platform's capabilities, core functionalities, and user interface to ensure a smooth onboarding experience.

• Installation & Configuration Training
  Hands-on training for setting up and configuring Galooli's hardware and software solutions. Covers best practices, troubleshooting, and step-by-step guidance to ensure optimal performance.

• POC (Proof of Concept) Training
  A focused session to guide clients through the process of setting up and evaluating a proof of concept. Demonstrates the solution's value in real-world scenarios to ensure alignment with business objectives.

Ongoing

• Advanced Features and Updates Training
  Keeps clients informed about the latest software updates, new features, and advanced functionalities to maximize the solution's potential.

• Performance Optimization Training
  Focuses on strategies to enhance system performance, including tips for fine-tuning configurations and analyzing data for improved decision-making.

• Troubleshooting and Maintenance Training
  Provides in-depth knowledge of common issues and their solutions, ensuring clients can independently resolve minor problems and maintain system reliability.

• Customized Use-Case Training
  Tailored sessions designed to address specific client needs or use cases, demonstrating how to leverage the solution for their unique operational challenges.

• Data Analytics and Reporting Training
  Teaches clients how to utilize reporting tools and analytics to extract actionable insights, monitor performance, and support strategic decision-making.

• Integration and Scalability Training
  Guides clients through integrating Galooli's solutions with other systems and scaling deployments as their needs grow.

• Security and Compliance Training
  Covers best practices for ensuring data security and compliance with industry standards, protecting the client’s assets and operations.

• Refresher Training Sessions
  Regularly scheduled sessions to revisit core functionalities, ensuring long-term retention and effective use of the solutions.

These topics can be adjusted based on your clients' specific needs and the capabilities of Galooli’s solutions.

Trainings Cost

Training costs are structured based on the specific needs and arrangements of each session and will be provided upon request. Costs may vary depending on:

• Session Type: (Remote, on-premises, or at Galooli’s support centers)

• Customization: Level of customization in the course content and format

All travel, accommodation, and hosting expenses are the responsibility of the participant. To maximize cost efficiency, Galooli recommends remote sessions wherever feasible.

Discounts or bundled pricing may be available for recurring sessions or multiple participants from the same organization.

Terms

The following terms govern Galooli’s training programs:

• Training Duration: The duration will be determined based on the specific needs of the participants and Galooli’s available resources.

• Training Preparation:

  • Prior to training, participants should provide a list of requested topics, existing challenges, and objectives.

  • Specify the required assets for any installation demonstrations, including their location and proximity to the central office.

  • Outline any special equipment requirements or shortages.

  • Identify a Point of Contact (POC) for training coordination.

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provided upon request. Costs may vary depending on:

• Client Rank:

  • A - In addition to the free onboarding training sessions, all ongoing training sessions are priced based on their duration and content. Any session exceeding 30 minutes will be subject to a fee.

  • AA - In addition to the free onboarding training sessions, two ongoing training sessions will be provided free of charge each year. Any additional ongoing training sessions will be priced according to their duration and content.

  • AAA -The onboarding and the ongoing training sessions will be provided free of charge.

• Session Type: (Remote, on-premises, or at Galooli’s support centers)

• Customization: Level of customization in the course content and format

All travel, accommodation, and hosting expenses are the responsibility of the participant. To maximize cost efficiency, Galooli recommends remote sessions wherever feasible.

Discounts or bundled pricing may be available for recurring sessions or multiple participants from the same organization.

Trainings Request

To initiate a training request for ongoing and onboarding training,complete the training request form.

Our goal is to ensure that each client receives the most effective training method suited to their needs.

Training Draft Agenda

TBA

Galooli RMS Installation

Hardware (HW) installation is a unique and critical phase in deploying the Galooli solution. Unlike the ongoing remote use of the Galooli solution via web-based or mobile applications, installation is a one-time, on-site process. This phase is vital for ensuring reliable data collection and analysis from connected assets, which is key to the effective use of the Galooli solution. A successful installation helps prevent unnecessary delays and expenses, while also showcasing Galooli’s agnostic capability to connect and retrieve telemetric data from any type of device.

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