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The monthly billing is based on the units in the organization tree in the system. The customer is responsible for paying for all units on the organization tree.
It is the customer's responsibility to activate/deactivate units by moving them in and out of the organization tree.
Units in the "Stock" and "Test" clusters are not chargeable.
https://galooli.atlassian.net/wiki/spaces/KP/pages/2802417892/My+Cluster#Stock-and-Test-Clusters
Payments In Advance
Please note the procedure below for SOs under lease where we collect a few monthly payments in advance (typically 4-6).
When issuing the SO to the client, you can continue following the same process we've used until now.
However, once we receive a PO, we need to follow the steps outlined in the example below:
Example: This is a deal from June 1, 2024, with a 36-month commitment and 4 months prepaid, for which we need to issue an invoice.
As discussed, we will deduct 4 months from the SO as part of the hardware delivery, move the commitment period to October 1, 2024, and reduce the total commitment to 32 months.
In the memo, include all relevant details (36-month commitment and 4-month prepayment).
If the amount is significant, we open another SO with an item that can be spread over 4 months.
Billing Types
Monthly (MO)
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