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  1. The configuration that you have made must be saved by clicking on "Save As", which will create a GIB file that is required for the next steps.

    image-20240206-133450.png

  1. Submit a support ticket through the Galooli solution to the Galooli support team. The ticket should contain the following information:

    1. Describe your request for the creation of a new default integration with a new hardware product

    2. Provide the full name, model, and method of communication of the product

    3. Let Galooli know what hours and days the unit will be connected to a power source and the network so that they may conduct their own tests

    4. Upload the GIB file

    5. Include all technical documents related to the product

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