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Training Request Procedure
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Sonol Tower, 52 Begin Road
Tel Aviv, 6578202
Israel
Email: rma@galooli.com
RMA Fees
Item | Test | Basic Repair | Major Repair |
RMA Under Warranty | No fee | No Fee | No Fee |
RMA Out of Warranty | 15$ | No Fee | Shall be quoted |
RMA units over 3 years from invoice date | 30$ | No Fee | Shall be quoted |
Not RMA approved* | Minimum of 25$ | No Fee | Shall be quoted |
| Note |
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Galooli reserves the right to refuse shipments that do not have an authorized RMA number or to charge extra handling fees. |
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Depending on the contract of engagement after several notifications and alerts about the overdue, the following consequences will be manifested:
Consequences | User Type |
|---|---|
Blocking the login to the system | Managers and users that can see more than 2 clusters |
No notifications will be sent from the system | Managers and all the end-users |
Blocking the service from the Galooli support team | Managers and all the end-users |
Scheduled reports will not be sent | Managers and all the end-users |
Advanced Payment Overdue
After a prolonged period of delay in payment, all sorts and types of users will be blocked from using the system
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