We are pleased to announce that as part of our constant efforts to improve our service, you are now able to log in to your SIM card customer portal and manage your SIM card-related actions by yourself.
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Enter the M2M website
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Enter the Email Address and Password (depending on the company) and press “Login”
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There are two ways to activate/deactivate a SIM card. The first way is by entering a single SIM ID number (ICC).
The second way is by uploading a
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txt/CSV file with the SIM ID (ICC) numbers if there are multiple SIM cards.
Each way will be explained separately in the following section
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.
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Log-in
Enter the M2M website and enter the “Email Address” and “Password” (depending on the company) and press “Login”.
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Activate/
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Deactivate Single SIM Card
Click on the search icon >> Enter the SIM ID
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>> Submit
Verify that the SIM ID number you
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wish to use appears
Press on the ICC number and make sure that the color of the line became blue
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Press the "Change State"
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Activate/deactivate multiple SIM cards:
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option
Select “Activate” or “Deactivate”
Press "Proceed"
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7. The SIM cards will be activated/deactivated 1 hour after performing the operation.
In order to speed up the process of activation or deactivation, please read the “Instant Activation of the SIM Cards” section down bellow.
Activate/Deactivate Multiple SIM Cards
Prepare a txt/CSV file using a specific format as follows. The document should always start with the capital letters "ICCID" then enter the SIM IDs one on each line. In the end, always finish the text with the capital letters "END". The same with the CSV. Save the file.
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b2. Press Click on the "Choose File" button (1) and choose search icon >> Choose the file you prepared in the previous section by double click it (2)
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c>> Submit
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3. When the notification appears, press "OK"
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d. Check the 4. Make sure that all the correct SIM ID numbers that you want to appear
eappears in the list
5. Press the "Select All" button (3) and then the "Change State" button (4)
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h6. Select Activate or Deactivate (5) “Activate” or “Deactivate” and then press "Proceed" (6)
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57. The SIM cards will be activated/deactivated 1 hour after performing the operation. If you wish to
In order to speed up the process of the activate/deactivate activation or deactivation, please continue reading the next following section.6.
Instant
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Activation of the SIM
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Cards
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Press the "Jobs"
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tab
Choose the relevant
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rows of the SIM
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cards you want to activate/deactivate or choose all the rows by constantly pressing the “Ctrl” button on the keyboard and
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clicking on the relevant rows
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Press the "Start Jobs" button
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