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In case you forgot your password or would like to reset it to a new password, you can easily and independently take care of this issue via the password recovery/reset option that Galooli provides.

  1. Open the ZONMAX or the Web solution software

  2. On the homepage click on the “Forgot/Reset Password” button

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  1. Follow the steps

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  1. to change your password

  2. You will receive an email

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  1. containing instructions on how to change your password at the end of the process

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Users who do not have a verified email will not be able to reset their password on their own and will have to verify their email based on the email verification process with Galooli support.