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Power Troubleshooting

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What is the fault and how can it be detected?

Troubleshooting Steps

 When the fuel sensor is connected to the communication terminal block but is unable to communicate with the Elara device 

  • Connect the fuel sensor cables to the terminal block properly.

  • Ensure that the terminal block's power supply is 12 volts. 

  • The RS485 connection cables should be connected according to the pinout diagram:

    • On the fuel sensor side

    • On the terminal block side - refer to the wiring diagram provided by Galooli

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The fuel reading is stuck

Several platforms can be used to identify the problem:

  • ZonMax Live DIspaly.

  • ZonMax&Pro solution detailed report.

  • Power Center.

  • Galooli Mobile App.

תמונה

In order to confirm that the fuel reading is indeed stuck, follow these steps:

  1. Find a day when the generator was certainly in use. Generate a detailed report on that day using the ZonMax/Pro solution, containing two fields: "Generator X Total used" and "Generator_X.Engine_Hours". In the event that the working hours of the generator change and the fuel consumption does not change accordingly, then the reading is indeed stuck and you should proceed to the next step.

  2. Using one of the Galooli platforms, create a detailed report and determine when the fuel reading last changed . If you have determined the time and date at which the readings of the fuel stopped, proceed to the next step.

  3. Check whether the fuel calibration table has been modified in accordance with the previous section and make sure that a calibration table has been applied properly.

  4. Check via the Power Center if the sensor's open-air value exceeds the OA value of +7 or -7, it may indicate a fault.

  5. Verify that the fuel sensor pores are not blocked at the diaphragm.

  6. Make sure that there is no sludge in the fuel tank.

  7. Make sure the fuel is of good quality.

  8. Make sure that the fuel sensor is properly secured to the sensor securing rod.

  9. Check for signs of wear and tear.

  10. Recalibrate the sensor.






The fuel readings indicate a wave pattern

Use the detailed report provided by ZonMax&Pro to identify the issue.

תמונה

  1. Create a detailed report using one of the Galooli platforms in order to determine when the fuel readings begin to behave in a wave pattern. Proceed to the next step if you have determined the time and date.

  2. Check whether the fuel calibration table has been modified in accordance with the previous section and make sure that a calibration table has been applied properly.

  3. Check via the Power Center if the sensor's open-air value exceeds the OA value of +7 or -7, it may indicate a fault.

  4. Verify that the fuel sensor pores are not blocked at the diaphragm.

  5. Make sure that there is no sludge in the fuel tank.

  6. Make sure the fuel is of good quality.

  7. Make sure that the fuel sensor is properly secured to the sensor securing rod.

  8. Check for signs of wear and tear.

  9. Recalibrate the sensor.

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