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Required equipment:

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  1. Open the Elara cover and make sure the SD Card and the SIM card are properly inserted.
    How to insert SD card? https://galooli.atlassian.net/l/cp/T1fCA5EQ

  2. Connect the backup battery (if it is not coming from the factory connected). Close the Elara cover at the end of the process.

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  3. Connect the Elara gateway to a power source and grounding

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  • Status 1 LED is blinking Green color, one short blink every ~1 second

  • Status 2 LED is blinking Green color, short blinks

  • COM (Modem) LED is blinking fast, short blinks

    If all three conditions are met proceed to the next configuration step - How to configure APN & Cloud Server.

Simple Troubleshooting

  • If the Status 1 LED isn’t blinking at all, it means the Elara isn’t getting power - please make sure the green connectors are correctly connected.

  • If the Status 2 LED blinks fast red color, it means the SD card isn’t inserted - Please see how to solve it here - How to insert SD card?

  • If the Status 2 LED blinks slow red color, it means the configuration files on the SD card are missing/corrupted - Please see how to solve it here - How to import Elara files to the SD card?

  • If COM LED is blinking red color, it means there is no connection to the cloud server, please see how to solve it here - link

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